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Key Questions to Ask Your Water Professional

25 November, 2020 (21:22) | Drinking Water System, Hard Water Solutions, Water Softeners | By: admin

Questions to ask your water professional

When it comes to your water quality and the ways you can improve it or soften it, a lot of extensive experience and training is required. If you don’t have a background in installation, maintenance or repairing water treatment systems – or maybe you don’t even know which product to buy – there are professionals available to answer your questions and help you make the right decisions.

Questions to Ask Your Water Professional Before You Buy

Shopping for a drinking water system or home water softener can be daunting with so many makes, models and price points on the market. Not all systems and products are made equal – some have better features and efficiencies that you’ll want to consider prior to making your investment. The easiest way to find the best option is to seek help from our water professionals. Even among our own water treatment products, you’ll find a variety of systems to meet different needs and demands.

These are the main things you’ll want to ask and consider:

  • Are you certified by WQA as a Certified Water Specialist, Certified Sales Representative, or Certified Installer?
  • Do you have insurance?
  • Do you have referrals or customer testimonials? Can you tell me about the history and background of your company? 
  • What do my water test results show right now?
  • Will the recommended products truly remove harmful or worrisome drinking water contaminants?
  • Will this system meet my household’s demands?
  • What type of warranty comes with this product and my investment?
  • Do you offer maintenance and repairs if I need them?
  • Is there an installation cost?
  • Do the water quality issues in my home require whole-house treatment, or will I be okay with a single-tap or other Point-of-Use device?
  • Is the product eco-friendly or will it cause more harm to the environment?
  • Will my energy costs skyrocket?
  • Would I be able to maintain the system myself? 
  • If I have questions, can I call your company for information for free?
  • Will this product save me money in the long run?
  • Will you provide free follow-up water testing a few months after installation to ensure that the equipment is doing its job?
  • Will I know if the product malfunctions or is not working properly?
  • Are there any secondary effects that may take place?

You Have questions? We Have Answers!

Sure, that is a lot of questions, but that is okay! This is a major investment (not just financial) in improving the overall quality of your water and the lifestyle and health goals you want to reach. Meeting your household needs and demands is what we set out to do each time we make a delivery, appointment, installation or repair.

Our water treatment systems are some of the top products on the market, and you can find the answers to many of these questions right here on our website. For more questions or direction, please don’t hesitate to give us a call.